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F & I Management
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| £1,050 Only available as part of BPG toolkit
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For dealers and their F&I or business managers to fine-tune the way they sell finance. The KPIs of good performance. How to make sure all the income reaches your accounts. Monitoring progress. Sell more extended warranties and credit protection. Backselling products at delivery. Business Manager pay plans. Customer qualification and referrals. Finance prospecting.
List of Contents:
- Getting the right deal from your finance company
- The KPIs of good performance and how to calculate them
- More on KPIs measuring starts when the customer comes into the showroom
- Employing a business manager the risks and the reward
- The business managers job description F&I advisors too
- F&I and the Accounts Department making sure all your income reaches the accounts
- Two keys to better finance business quality qualification and referrals
- More on referrals the importance of a quality handover
- Squeezing out that extra drop of profit back-selling the products at delivery
- Rewarding the winners a guide to paying the business manager
- Finance prospecting generating captive customers, pro-actively
- Telephone skills key words and phrases for the outbound finance sales call
- Extended warranties there is still good profit in them
- Extended warranties getting that extra bite of the cherry
- Credit protection insurance a great profit opportunity
- Protecting paint and dealership profits
- Monitoring progress the quarterly review
- Location, location, location positioning yourself within the marketplace
- Check out the competition before you start cutting your rates
- Why invest your cash in a car and watch your money shrink?
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