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Best Practice Guides
Innovate or Liquidate
The Motor Retailing Toolkit 1: Dealership Management
The Motor Retailing Toolkit 2: Sales & Marketing Strategies
Sales Management, Part I
Sales Management, Part II
Used Car Management
F & I Management
Fleet Sales Management
Selling Skills for Car Sales Professionals
Selling Skills: Prospecting and using the phone
Aftersales Management, Part I
Aftersales Management, Part II
Parts Management
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Best Practice Guides
Fleet Sales Management
£1,050 Only available as part of BPG toolkit

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For dealers and their fleet sales managers to fine-tune their corporate sales. Defining the market. Defining your strategy. Developing a fleet sales team. Finding the customers. The fleet sales process. Management controls. Retaining your customers. Action planning. Preparing for fleets of the future.

List of Contents:

  1. The corporate market

  2. Defining your market

  3. Defining your strategy

  4. Developing the team
    The professional sales consultant
    Recruiting the right person

  5. Finding the customers
    Targeting
    Prospecting
    Telemarketing
    Direct mail
    Public Relations

  6. The sales process
    Getting face-to-face
    Understanding customers' requirements
    Steps to the sale Professional business communications
    Exploiting all opportunities

  7. Sales control
    Sales control system
    Sales objectives
    Lost sales analysis
    Sales meetings

  8. Retaining customers
    9: Action planning
    How to use the checklists

  9. Appendix
    Helping your clients to analyse their motoring cost base
    Helping your clients to justify the business decision
    A change of focus for business user specialists ... and here's a fleet I made earlier
    Fleets of the future

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