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Selling Skills for Car Sales Professionals
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| £1,050 Only available as part of BPG toolkit
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Designed to motivate the car sales specialist. What the job today really involves. Eight key stages in the sales process, from qualifying customers to referrals and related selling. Prospecting the easy way. Tried and tested ways to kick-start sales. How to communicate more effectively with customers.
List of Contents:
- Selling cars today – what the job really involves
- Step 1: qualifying customers
- Step 2: presenting the right car
- Step 3: the demonstration
- Step 4: valuing the part-exchange
- Step 5: dealing with objections
- Step 6: closing the sale
- Step 7: related selling
- Step 8: referrals are critical
- Case Study: Car sales professional’s secrets of success
- Case Study: Qualifying, presenting and closing
- Case Study: Prospecting the easy way
- Case Study: Business is slow? Says who?
- Testimonial letters: a key part of your sales tool kit
- Making a business appointment by phone
- Listen up: how to communicate more effectively with customers
- How silence can help the sales process
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