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The book chapters are written by industry experts and show how how dealers can run their business more profitably, looking at areas such as maximising revenues at auction, buying and selling dealerships and retaining repeat aftersales business.
The focus of each chapter is on taking practical steps towards ensuring your business is operating efficiently and effectively.
AM editor Jeremy Bennett said: “There are so many sources of information, it’s easy for a dealer to be bombarded with too much. Our aim with the 'AM Guide to Running a Profitable Dealership' is to bring the essentials together in one place, that is easy to refer to and will be of lasting value.”
Click here to view a sample of the book.
CHAPTER LISTING
Understanding the new car market
Understanding the used car market
Choosing the right stock and sourcing cars effectively
Guidelines to choosing a training provider
Choosing the right manufacturer partner
Choosing the right location
Choosing the right DMS system
Lead generation: How to flood your dealership with qualified prospects
Customer retention
Providing finance
Warranty - bedrock of the car market
Mind the GAP - how you can make the most of this product's vast potential
Using composite information
The importance of the UK fleet sector
The power of the internet
How to maintain ongoing aftersales business
Aftersales - the key to maximising dealership profit
How to maximise profit opportunities through accident management
How to sell top-up packs - the easy win
A major profit opportunity in tyre retailing
Reducing your dealership energy consumption
Hybrid & electric vehicles: the prospects for dealers
Block exemption reform
Buying or selling a dealership: How are acquisitions of car dealerships structured?
Managing your employment law obligations: points every dealer should know
Personal data and privacy laws in the UK
Number of pages: 190
AUTHORS - advice from 23 industry experts
Paul Burrows, principal, Grant Thornton Automotive
Daniel Taylor, principal, Grant Thornton Automotive
Toby Procter, director, Trend Tracker
Chris Roberts, managing director, Thurlby Motors
Nick Horton, performance development specialist, Essential Development Training
Walter Hinds, UK director, Autoview
Malcolm Earp, managing director, apd auto consulting
Scott Elliott, commercial director, apd group
Tim Heavisides, chief executive, Car Care Plan Holdings
Richard Hubbard, sales & marketing director, AMS Insurance Services
Derek Knight, managing director, apd business management
Paul Turner, managing director, apd research & development
Neil Kennett, managing director, Featurebank
John Howell, director, Bluefin AS
David Fletcher, director, Bluefin AS
Zac Mitcheson, sales manager, EasiDrive
Joanna Mitchell, marketing manager, Mobil 1
Karl Naylor, managing director, Grouptyre
Oliver Brown, sales manager, Smart Energy Systems
Miles Trower, senior associate, Osborne Clarke
Dan Wright, partner, Osborne Clarke
Julian Hemming, partner, Osborne Clarke
James Mullock, head of technology, Osborne Clarke
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