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Best Practice Guides
Innovate or Liquidate
The Motor Retailing Toolkit 1: Dealership Management
The Motor Retailing Toolkit 2: Sales & Marketing Strategies
Sales Management, Part I
Sales Management, Part II
Used Car Management
F & I Management
Fleet Sales Management
Selling Skills for Car Sales Professionals
Selling Skills: Prospecting and using the phone
Aftersales Management, Part I
Aftersales Management, Part II
Parts Management
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Best Practice Guides
Used Car Management
£1,050 Only available as part of BPG toolkit

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Specialist advice for the used car department. Developing a used car strategy. Controlling used car margins. Improving the way you display used cars. Stock management. Avoiding the problems of over-age cars. Used car reconditioning. Trade cars. Loan cars. Diversifying into new areas of business.

List of Contents:

  1. Are you in charge of your used car department – or is it in charge of you?

  2. Used car marketing strategy – developing it and controlling it

  3. Who controls your gross profit margins?

  4. Buying your way out of trouble

  5. Over-age stock – what are the true costs?

  6. Over-age stock – the case for a free release exchange system

  7. Stock management – give all your cars a sell-by date

  8. Trade cars – a needless waste of resources

  9. The used car preparation dilemma

  10. Used car reconditioning – accounting for the cost

  11. Used car reconditioning – are you throwing away your margins?

  12. Prospecting the Service Department

  13. A checklist for the way you display your cars

  14. One way of spreading your used car display

  15. Comeback customers – take a ‘snap’ decision to protect yourself

  16. Why lending out cars is a false economy

  17. Diversification – new ways to increase profits

  18. PCP ‘recycling’ – give yourself another bite of the F&I cherry

  19. Being disciplined means being profitable

  20. Call centres – managing, marketing and maximising the Business Development Centre

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