The Fleet Operator Attitude Survey
This annual survey reveals fleet satisfaction levels with supplying car manufacturers and their dealers. It provides unique insight into the quality of the relationships with fleet operators and can identify specific areas for performance improvement.
How the research is used:
- Benchmark between manufacturers
- Track performance over time
- Identify areas of underperformance
- Assess impact of customer service initiatives
- Understand fleet priorities to aid service development
Please contact us to request a sample of this report.